Despite taking a hit from the COVID-19 pandemic and the rise of e-commerce, brick-and-mortar retailers may soon see a rebound as AI and smart retail solutions allow them to integrate online and offline capabilities. While the popularity of e-commerce has allowed it to more or less overtake the labor-intensive conventional retail industry, a number of…

Companies are trying to figure out how best to respond to new and unique challenges, while staying vigilant about the unexpected. As the COVID-19 pandemic continues to spread, wreaking havoc on economies throughout the world, companies are struggling to come up with ways to keep business operational, as well as employees and clientele safe. Taiwan,…

As retail sales spike upward, new-style outlets and malls cater to millennial shoppers who want entertainment and Instagram-friendly backdrops more than bargain-basement prices. It’s a golden age for outlets and malls in Taiwan, with a number of brassy mega projects completed and more developments on the horizon. Despite the rapid growth of online retailing, people…

Taiwan’s chains are focusing on providing hyperlocal services in smaller spaces. Taiwan’s supermarkets in recent years have been morphing into a hybrid type all its own in response to the growing trend for consumers to prioritize convenience and service over huge product selection. In the past, Taiwanese consumers might patronize a department store once a…

Fresh baked goods and theme-based stores are also drawing customers. In order to better serve as one-stop supply stations for local people in their daily life, Taiwan’s convenience stores are expanding their floor space, adopting more sophisticated technology, taking on more functions, and seeking to make their store layouts more attractive. 7-Eleven, the largest convenience…