The Sherwood Taipei, one of the city’s longest running luxury hotels, is not only renowned for its refined elegance and classic style, but is also a place where the word “hospitality” is taken very seriously. General Manager Achim von Hake and his expertly trained staff have worked hard over the decades to ensure that both longstanding and first-time guests come to regard the hotel as a “home away from home.”
With this philosophy of providing guests with a comfortable, welcoming environment and top-tier level of service, The Sherwood celebrates its 30th anniversary. Although faced with some incredible challenges during this period of pandemic, the hotel has persevered, coming up with various ways to accommodate and entertain customers beyond the typical room and meal options.
Importantly, the hotel underwent a renovation its guest rooms during the summer and fall months of 2020, coming out reinvigorated, revitalized, and more luxurious than ever.
One of the notable transformations was the updating of nearly one-third of the hotel’s 343 guest rooms to premium rooms, which feature new, bright green or peacock blue flannel fabric on the upholstered headboards, as well as new sheer Roman shades and blackout curtains. In addition, the rooms’ televisions have been upgraded from 42-inch to 50-inch Panasonic LCD TVs.
According to Von Hake, the feeling and appearance of The Sherwood’s new premium rooms is young and refreshed, while still maintaining the hotel’s timeless, classic charm. He emphasizes that now is the time to take advantage of The Sherwood’s special deals on room and meal rates as they are at least 30% lower than those of luxury hotels and resorts in Taiwan’s other tourist hotspots.
Von Hake also points to The Sherwood’s substantial involvement in the small and medium-sized domestic meeting, incentives, conferences, and exhibitions (MICE) market. The hotel’s spectacularly renovated ballroom and meeting rooms provide the perfect venue for events such as team-building workshops, training seminars, and strategic planning sessions of up to 100 guests. Lunchtime breakout sessions can be held in The Sherwood’s fine dining options TOSCANA, and Yi Yuan.
Understanding the recent changes to the nature of work, both in Taiwan and globally, and seeing the trend toward digital transformation, The Sherwood’s updated facilities are well-equipped for virtual meetings or teleconferencing. The hotel also partners with trusted third-party vendors to accommodate guests who require different types of equipment for their events or meetings.
While business travelers have much to gain from The Sherwood’s premium facilities, the hotel’s excellent family packages and staycation deals this year have done much to attract a different subset of domestic travelers. Von Hake was surprised to learn that until just recently many Taiwanese guests at The Sherwood did not realize that the hotel boasts a large indoor pool in an atrium on its 20th floor. The pool facility is complemented by separate men’s and women’s saunas, a full-service spa, and a complete fitness center.
Looking ahead to 2021 and beyond, Von Hake and his team will continue to explore new and exciting avenues for sustainable growth. He says, however, that the hotel’s overall strategy of providing the very best product and highest possible standard of service with a focus on personalization remains unchanged. As domestic travel in Taiwan continues to surge, and as the world begins to normalize in the coming months and years, those seeking quality, tranquility, and comfort at a reasonable price should keep The Sherwood Taipei in mind as indeed their own home away from home.